business continuity

If you've picked up a newspaper in the past year, you've heard about the rise of artificial intelligence (AI). Most of the media coverage pertains to the down sides, including fears of privacy breaches, the spread of misinformation, biased algorithms, plagiarism, job displacement, and the list goes on – to the point where legislation and policy changes are being considered around the globe.
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In many cases, the reasons for letting someone go are quite obvious and difficult for employers to ignore. This includes things that can be measured, like a decline in performance made clear by shrinking sales numbers and frequent absences. Then there are the ones that are witnessed or reported from other workers, such as poor team dynamics and low overall morale.
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Business is a great way to supplement your income, pursue your passions, or build a foundation for a future full-time venture. However, it's important to be aware of the risks involved before you take the plunge.
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Both business owners and employees have likely heard of OSHA, which stands for the Occupational Safety and Health Administration, a federal agency that sets and enforces safety regulations to ensure a safe and healthy working environment for employees.
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Business owners in North Carolina are likely in tune with some of the most essential factors that lead to success. Some examples of things that are taught in most business classes include the importance of customer retention, building a loyal customer base, and building a positive brand reputation.
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Now that the tax deadline for 2022 has passed, as a business owner, you might be left thinking about ways to make it easier when the next one rolls around. Since many are busy enough actually running the business, it's easy to push the accounting work to the side, which is fine... until tax season approaches. By then, you have a mammoth job ahead of you.
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As a business owner in North Carolina, you have the option of hiring contract or permanent employees – and many more businesses are using contract workers while sorting out the uncertainty in the economy. A contract employee is essentially a freelancer who has agreed to work for you for a mutually-agreed upon period of time, which may be extended if you see fit. A permanent employee has been hired with the understanding that he or she will go on working for you until a termination or a resignation. Both types of employees have their advantages and disadvantages. Some of the advantages of contract employees, however, are illusory.
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Successful small businesses are often the result of the proverbial blood, sweat, and tears of the owner. They require no small measure of risk, sacrifice, and commitment. Long hours, unpredictability, increased responsibility, financial insecurity, and a host of other factors all make running a small business a challenging and taxing endeavor.
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Over the last decade, there's been a shift in the workplace, one that prioritizes the health and happiness of employees. For large corporations, like Facebook and Google, that might include time allotted to working out each week in an on-site facility, and for most, it's meant a shift in work schedules from in-person office time to hybrid models. This new "business as usual" allows increased personal freedom and an improved work-life balance for many. However, for managers, it has necessitated an overhaul of procedures to ensure traditionally effective business standards are met.
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The appeal of freelance, contract work, and work-from-home careers is broad and deep, including the unlimited opportunity for financial growth, unfettered freedom, flexible schedules, the pursuit of personal goals, and the list goes on. And, while that's all as true as the day is long, so is the lack of structure and unmitigated personal accountability. For freelancers, time management is of the utmost importance. Without a strong commitment to making and keeping deadlines, responsibly managing workflow, and sticking to some sort of structured daily schedule, freelancing can spell personal and financial disaster.
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The "Great Resignation" and labor shortages throughout 2021 made recruiting and retaining employees a challenge for businesses across the country. And, while 2022 remains an employee's market, there's room for hope. The U.S. Bureau of Labor Statistics' April 2022 jobs report showed that both the unemployment rate and participating labor force closely mirror pre-pandemic numbers, remaining steady at 3.6 percent and 62.2 percent, respectively.
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An impending lawsuit is never good news. Not only are they costly, but, perhaps worse, they can permanently damage a company's reputation, an expense no business can easily afford during highly competitive consumer and employee markets like the current. While companies are sued for a range of reasons, there are a few recurring culprits that can be avoided with appropriate planning, clear communication, and due diligence.
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When COVID-19 shut the entire world down two years ago, many wondered how businesses would pivot and persist. As closures and restrictions continued far beyond anyone's initial projections, it became obvious that "business as usual" was going to be anything but. And, while the transition to a remote model for schools and businesses throughout the world was an unprecedented shift with no real map for structure or outcomes, many made the adjustment with relative ease and found the remote model was not without benefit. Now, as the corporate world attempts a return to what was, it faces a number of concerns and considerations, not the least of which being a pool of employees that might rather remain remote.
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Internet queries for advice about finding success in life, love, and business consistently top trending charts, while self-help titles touting one route or another as the road to greatness never fail to make their mark on the New York Times Bestsellers list. So, if you've ever wondered how to make that proverbial lemonade from the lot of lemons life may have dealt you, here are some bits of entrepreneurial wisdom from some of the world's most successful people.
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Business travelers, and the travel managers who plan for them, have different concerns when it comes to addressing unexpected inconveniences. Corporate travel insurance policies can be a great fit for any business looking to mitigate expenses related to company travel, including non-refundable costs associated with emergency flight or hotel changes, necessary medical treatments for traveling employees, and equipment or property loss. While canceled flights, missed connections, baggage delays, and medical emergencies are difficult for any traveler, there are unique considerations for corporate travelers and specific provisions for the business travel insurance policies that cover them.
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The New Year is a time to start fresh. And that doesn't have to only apply to your personal life. You can also take advantage of the energy and momentum around New Year's to make improvements to your company. If you want to take your business to the next level, here are five New Year's resolutions to commit to in 2022.
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Whether you're a business owner, contractor, or employee, most likely you take job safetyand on-the-job injuriesseriously. But many people have incomplete or incorrect information about Workers Compensation Insurance, which is designed to support both employers and workers when an injury does occur. Take the time to read about some common misconceptions about Workers' Compensation Insurance, and set the record straight.
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Extreme weather is becoming more and more common these days, but even run-of-the-mill heat, rain, or snow can ruin an event or make it very difficult to carry out certain business operations, like construction. And when you have put thousands of dollars into a multi-day festival, film shoot, wedding, outdoor sale, or any type of activity that can be negatively impacted by the weather, it can be devastating to have to cancel or postpone due to intense heat or a dangerous storm. Even worse, you might not be able to recoup your costs, unless you have weather insurance.
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For a small business owner, having to let go of employees is never easy. When employees have become like friends or even family, it can be especially tough to make a decision to do what's right for your business. So how do you know when it's time to let people go, and how do you downsize in the most humane way possible? Here are some things you should consider before downsizing, and some tips for going through the process.
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So your business is growing, and that's a great thing. But as you add employees, assets, services, or any other elements, your business operations naturally become more complex. In addition, as your business grows, different laws and regulations may start to apply. If you're at a point where it's getting hard to keep up with all the rules you're supposed to be following and monitor whether your employees are fulfilling their legal and ethical responsibilities, it might be time to look into hiring a compliance officer.
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After a year of living through a global pandemic, many people's work lives look much, much different. While many of us are excited to get back to the office, others actually worry about returning to the demands of a nine to five schedule away from home. Employees and employers alike are wondering: is remote work here to stay?
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Recently, we covered the basics of commercial umbrella insurance: What is it, and is it right for your business? This month, we'll get into a few more details, and look at some of the instances in which commercial umbrella insurance might apply.
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As a small business owner, you want to keep your business, employees, and customers safe. Whether you're a new business owner or a veteran who just wants to make sure you're doing things right, here's a checklist of things you can do to promote a safe and healthy working environment.
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All business owners in North Carolina need solid, affordable insurance, and many companies require multiple types. But what happens when something goes wrong and your insurance doesn't cover it? If the cost to pay for injury to others exceeds your policy limits, or worse, is excluded by the insurance policies you have, you could be stuck with potentially crippling out-of-pocket costs.
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Training employees can be costly and time-consuming. Even if you don't work in an industry with a high turnover rate, we now live in an era where many people switch careers multiple times in their lifetime, making it harder to find employees you can really nurture and invest in the long term. So how do you decide how much time, money, and energy to invest in training new employees? Consider these things to help you decide how to develop your workforce in a way that makes the most sense for your business.
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Pre-COVID most of us had never even heard of Zoom. Now many of us spend time on this app every day. And while you may be pretty Zoom-ed out by now, the reality is that even when the pandemic is over, virtual meetings, school sessions, and family gatherings will probably continue to be a bigger part of our lives than they were before. Seeing that it's an inevitable part of our futures, here's how to make the most of virtual communication:
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If you're a small business owner, chances are the pandemic has been especially tough on you and your family. You may have had to change your business model, lay off employees or worse, close up shop indefinitely. But what about your employees? If you're a small business owner looking to support your staff through the pandemic, here's what you need to know.
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In theory, as a small business owner, you hire some employees because of their skills and expertise, and others for their labor and ability to learn. But there's no getting around the fact that both types of staff will need at least some training, and both will benefit from clear expectations and guidance.
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Working virtually has become the norm, but that doesn't mean it's gotten easier. Many of us are still struggling to be productive, take time for ourselves, help our kids with online school, and make sure our pets don't crash our work Zoom meetings. So how do you make the most of your day when there seem to be so many things working against you?
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A comprehensive business insurance policy is a must for any business owner. But under what circumstances do you need to take another look at that policy and make important adjustments? Here are some instances when it would be a good idea to revisit your business insurance plan and add to, or change, your coverage.
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For business owners, operating during a pandemic is complicated to say the least. You want to do the right thing by your staff and customers, without losing the business you love. In many cases, there is a lot you can do to make patronizing and working at your business safer for everyone.
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So your business has grown enough that you have full time employees and want to start offering benefits, including paid time off. How do you craft a vacation policy that works for you, your business and employees? There's not a one-size-fits all solution, but here are some things to think about and tips for getting started.
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Deciding to sell your small business is no small decision. Whether you're moving on to a new opportunity, shifting your professional focus, or just handing over the reins to an owner with fresh enthusiasm, it's always bittersweet to let go of something that you undoubtedly poured yourself into. Here are some things you can do to ease the transition and leave on a positive note:
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If you're a small business owner, every dollar counts, and tax preparation is no exception. The good news is that there are many ways for small business owners to maximize credits and deductions, and to find help and resources for preparation. Here are our top five tips for a stress-free tax season.
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Research has shown that the lighting, arrangement, scent, and color can influence a person's mood, stress level, and even their productivity. The Chinese philosophy of Feng Shui explains the principles of arranging and decorating a space in order to support the goals and well being of the people who use it. Feng shui is about living in harmony with your surroundings and increasing the kind of energy you want, whether that be powerful, calm, or inspiring. Here are some tips to bring the principles of feng shui, and therefore more harmony, into your office.
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Everyone experiences stress and not all of it is bad. But when stress levels stay high or become chronic, they can cause a huge variety of health issues or make existing health problems worse. Overproduction of stress hormones can damage the brain, heart, and other organs and prevent cells from functioning normally. As the Mayo Clinic explains, chronic stress impacts the body, which impacts the mood, which can impact behavior. In this way, too much stress can impact our entire lives, affecting health, relationships and our quality of living on a day to day basis.
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Owning a business means that you're responsible and often liable for the welfare of your staff and clients. Winter can bring extra hazards and increase the possibility of accidents and injury.
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In today's information economy, it's easier than ever for potential customers to get what used to be considered inside information on companies' business practices, products, and, maybe most importantly, how they treat their clients. It's also easier than ever for clients to vote with their dollars when a company doesn't live up to their expectations. So how do you gain and retain loyal, long-term clients in an increasingly competitive marketplace? Give them an exceptional experience. Here's how:
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As a small business owner, you may not be in the position to offer traditional benefits, such as health insurance or 401Ks, to your staff. But there are other things you can do to make your business a great place to work, and enticing for both current and potential employers. Try these to get started:
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If you're a modern business owner in North Carolina, chances are you have spent time developing a mission and vision for your business, and you have a detailed strategic plan for making those things happen. Many business owners are also using vision boards as a tool to bring their company closer to success. Here's how you can, too:
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Many employers take the time and effort to follow through with employee reviews, while others let this annual tradition slide. Annual performance reviews can be excruciating, productive, or somewhere in between. So what makes the difference? What makes an annual review effective, and how can both employers and employees can prepare to get the best possible outcome?
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Some small business owners in North Carolina can hardly keep apace with the holiday rush; other businesses slow down to a near crawl during this time of the year. So how do you make the most of the season, regardless of which end of the spectrum you're on?
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Many companies are saving money by outsourcing instead of hiring in-house positions. How does outsourcing work and when does it make sense?
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Do you have employees who travel for work, or do you travel for work often? If so, you may know the ins-and-outs. Here are some considerations for business travel that you can pass along to those employees who hit the road regularly.
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It's that time of year when high school and college students are out of school, and many are looking for summer work. It's also the time when some seasonal businesses pick up, and many depend on solid summer help. Hiring seasonal workers?
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Running a family business in with your spouse as your business partner or another family member means that there are struggles outside the boundaries of the typical business day. For all family businesses in North Carolina, here are some tips for leaving the family drama behind.
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Starting a small business in North Carolina is exciting, but on the journey to success, mistakes are inevitable. But if you're starting your own company, some mistakes can be fatal. Increase the odds that your new venture will stay afloat by avoiding these all-too-common roadblocks:
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Hiring and training new employees is exhausting, time-consuming, and can cause your business to operate at a level below what's acceptable. So it makes sense to put energy into keeping great employees around.
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Much of our lives are spent online these days, so it only makes sense that insurance companies are starting to offer products to help protect consumers from the significant losses that can occur related to their online activity. And it's not just identity theft that's covered by these new cyber insurance and related "cyber loss" policies. Here are a few of the most popular new coverages to protect yourself online and ultimately, off.
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Even for an excellent employee, an annual performance review can be stressful. They're tough on managers, too. Follow these 10 tips to make your reviews go as smoothly as possible for you as well as your most delightful and most difficult employees.
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For small business owners in North Carolina, taking off for a summer vacation can be more stressful than just staying at work. Here are some tips for going on vacation if you're the boss so that you can actually relax while you're away from the office.
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In one of our latest blog posts we talked about cleaning up your personal finances. Now that we've made it through tax season, it's a smart idea to evaluate your business financial picture as well. Here are some tips on how to appraise your company's financial health, and make improvements for its future:
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Spring is just around the corner in North Carolina. With it will come melting ice and snow, rising waters, and an increased potential for serious water damage due to flooding. Most standard insurance policies do not cover flooding, and that includes business and commercial policies. So should you spend extra to protect your business from flooding? Here are some things you should consider.
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When a natural disaster or major emergency strikes, it's a good possibility that many of those affected will be on the job. That's why it's important for business owners to have a well thought out emergency plan, and to take precautions that will keep employees safe should a crisis occur.
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Last week, we discussed what other personal belongings you may want to insure separately. Here, let's look at some business assets that might warrant additional coverage.
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We all need a vacation. And for many employees in North Carolina, summer is the ideal time to plan a visit to the beach, take an extended road trip, or organize a family reunion. As a business owner, you want your employees to have time off, but you don't want your customers to suffer because of it.
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Finding a great employee takes effort, and keeping a good one long-term is a major accomplishment. If you're a business owner, you know that hiring and training employees takes an enormous amount of time and energy and always results in lost productivity. By some estimates, replacing an employee even a mediocre one can result in the loss of up to 20 percent of that worker's annual salary. And there's nothing worse than investing in a great prospect, only to have him or her move on in six months for the next best opportunity.
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It's no secret that many well-known, high-performing companies put serious effort into creating a healthy and comfortable work environment that is conducive to employees' productivity, creativity, and overall wellbeing. But you don't have to be a multi-million dollar enterprise to promote a healthy workplace. Implement these simple ideas to enhance your office atmosphere, and potentially improve your bottom line to boot.
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At school, home, and in the corporate workplace, taking the time to create an emergency preparedness plan is common; but for busy small business owners in North Carolina, this seemingly non-urgent task can easily take a backseat to more pressing concerns. However, by neglecting this task, your small businesses could be at greater risk of serious negative impacts.
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Business Interruption Insurance (BII) is an often overlooked insurance coverage that protects against exposures to loss every bit is vital as fire or litigation.If your business is forced to close your risk is not limited to temporary loss of income, which can be devastating in and of itself.You also run the risk of losing customers who turn elsewhere for their product or service needs.You may have difficulty paying key suppliers during an income interruption causing further long term loss as those suppliers sever their business relationship with your company.
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Twenty five percent of the businesses forced to close due to a disaster or emergency never reopen. Smaller businesses are especially vulnerable because they do not typically have the resources to cover continuing expenses if income is interrupted. A business can greatly reduce the chances of a disaster becoming a death sentence for you business by planning ahead. Here's what you need to have in place.
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Download Hurricane/Flood Disaster Supply Kit (Excel)(PDF)
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